Serena McCusker

consultants/SAM_PIC_1

Serena is a highly skilled and versatile facilitator with over ten years experience of designing and delivering tailored training solutions.

An enthusiastic and motivational trainer, Serena is dedicated to getting the best out of people. Her love of learning and facilitating is evident and her training programmes are highly acclaimed.

Specialist Areas:

  • Leadership and Development
  • Project Management 
  • Customer Relations Management 
  • Performance Management 
  • Coaching and Mentoring 
  • Microsoft Accreditation

Experience Includes

  • Senior Management - Training Industry
  • Project Management - Telecommunications Industry 
  • CRM - IT Industry

Qualifications:

  • BA (Hons) Business Studies
  • Certificate of Training Practice
  • Member of the Institute of Personnel and Development 
  • Diploma in Performance Coaching

Languages:

  • English 

 

What's New

SIA Group achieves ILM Approved Centre status

SIA Group achieves Institute of Leadership & Management (ILM) Approved Centre status and has a variety of options for accredited and assessed learning programmes.

SIA Group joins together with the Institution of Mechanical Engineers

SIA Group joins together with the Institution of Mechanical Engineers - the fastest growing professional engineering institution in the UK.