Influencing in a matrix organisation
A two day programme focussed on how to overcome the challenges of working in a matrix organisation where roles are responsibilities differ and priorities are not necessarily shared.
Embracing and leveraging diversity
This course focuses on reinforcing the understanding of diversity in organisations and provides practical tips for understanding and embracing diversity and making the most of people's diverse experiences and perspectives.
This programme provides a key base for understanding team performance and building your own personal effectiveness. Using the DiSC tool, this 1 day course explores individual style and behaviours to improve interaction in the workplace.
Enhancing the customer experience
The success and reputation of an organisation depends upon the way it treats its customers at every point of contact. All people who operate in a client/customer role need both technical skills and a range of complementary skills related to client management. This course concentrates on the key areas by giving delegates the opportunity to practise their interpersonal skills in a variety of client/customer situations.
For more information, please contacts us on +44(0)1903 812700 of email on enquiries@siagroup.co.uk
SIA Group achieves Institute of Leadership & Management (ILM) Approved Centre status and has a variety of options for accredited and assessed learning programmes.
SIA Group joins together with the Institution of Mechanical Engineers - the fastest growing professional engineering institution in the UK.