360° Feedback Reports

360° Feedback is the process of seeking behavioural feedback from a number of different perspectives. The different perspectives are represented by different groups of people within the organisation, who assess, or rate, the individual in question on a number of behavioural competencies. The groups of raters most commonly used are Self, Manager, Peer and Direct Reports - other groups such as customers could also be included. The feedback from all the groups of raters, when taken together, provides the individual with 'all-round' view of how he or she is perceived in the organisation and, as a result, a much clearer understanding of what improvements in behaviour may be required.

The use of 360° feedback as a powerful management tool is increasing, as companies appreciate the benefits of this approach.

• SIA designs and tailors the questionnaire to the client's specifications, using agreed competencies where they exist, drawing from our extensive database of questions, or using a combination of both
• We will ensure that everyone understands the concept and the procedures. In our experience this increases both the response rate and the quality of responses
• We collect and collate all the completed feedback. All responses come directly to us, and they remain confidential and anonymous
• We produce an individual report for each participant. The report is tailored to the client's requirements, but invariable includes the averaged numeric ratings, a comparison of the raters' feedback with the subject's own self rating, and all the comments
• We encourage the participant, having digested the feedback, to produce a personal development plan or action plan to be discussed with his or her manager